FAQ

Frequently Asked Questions

Q:IS IV VITAMIN THERAPY SAFE AND LEGAL?

A: Vitamin Therapy is a safe and effective method to replenish nutrients and fluids in the body! All of our vitamins are obtained through a 503B pharmacy that are FDA approved medical suppliers and a regulated pharmaceutical company. The vitamins and infusions we offer, are backed by extensive medical research. Our medical director (MD) and nurse practitioner ensure that you get the proper dosing needed.

Q: WHAT CAN I EXPECT DURING THE IV INFUSION PROCESS?

A: Your visit will start with a medical assessment. We listen to your lungs, check your blood pressure, oxygen saturation, and our medical professional will obtain your medical history. We will then review your medical history and vital signs to determine if you are a candidate for IV therapy. If you are a candidate, an IV will be started, and you get to choose your IV vitamin infusion or from the À LA CARTE menu. You will be in a suite with access to iPad connected to Netflix guest account or Prime Video, and Alexa Echo for your choice of music. If you do not want any of that you can just relax and enjoy your IV vitamin infusion while a blanket is provided to you. You will also be sitting in a reclining massage chair and adjustable light to optimize your experience.

Q:CAN ANYONE GET IV HYDRATION?

A: Most people will benefit for IV vitamin hydration. At this time, we do not treat minors under the age of 18. Anyone with certain medical condition such as liver, kidney, or heart problems can disqualify you from receiving IV vitamin hydration. Patients undergoing chemotherapy are not eligible to receive IV hydration unless prior authorized approval by their oncologist. If you are currently pregnant you will need to be cleared by your OB/GYN to receive IV vitamin hydration. We will review your vital signs and medical history prior to us beginning your treatment at RenewLuxE to ensure you are a candidate for IV hydration therapy

Q: I HAVE “BAD VEINS”. CAN I STILL RECEIVE IV THERAPY?

A: our entire medical team is skilled in the art of IV insertion, however, IV line access is NEVER guaranteed. Per our policy, we will attempt a maximum of 3 sticks. If unsuccessful you have the choice for us to try 1 more time. If we are unsuccessful after 4 attempts you will have the choice to cancel or reschedule your appointment. Things you may do before your appointment will be to drink LOTs of water, light cardio workout to increase blood flow, wearing warm clothing, and taking a warm bath/shower.

Q:HOW LONG DOES IT TAKE?

A: Most of our IV hydration last about 30-60 minutes depending on the IV catheter size, health history, and your vein. The IM shots can be administer within minutes if you are short on time or just want a quick boost. Our IV push medications are done over 10 minutes.

Q:HOW OFTEN SHOULD I GET IV INFUSIONS/SHOTS?

A: The frequency of treatment all depends on your individual health and needs. For preventative wellness and health, most people begin with 1-2 infusions per month to help balance/maintain their hydration and vitamin levels.

Most IM shots will require you get weekly sessions to maintain optimal results.  

Q: DO YOU ACCEPT INSURANCE?

A: We do not accept insurance due to the nature of this therapy. All services are Cash/Debit/Credit and patients will be responsible for the cost of services rendered. 

Q:DO YOU OFFER CONCIERGE SERVICES?

A:We can provide IV hydration therapy in the comfort of your hotel, event, office, and home! We offer concierge services only for groups of 4 people or more. The concierge and travel fee for us to come to your location. We can only travel up to a 15-mile radius from the office. Please contact RenewLuxE if you are interested in hiring us for your special event! (Wellness, parties, weddings, corporate, & much more).

Q: DOES IT HURT TO GET AN IV?

A:  It is a quick pinch during the IV placement and Intramuscular (IM) shots. During the placement, the needle is retracted and a small, flexible plastic tube is inserted into the vein. Absolutely no needles are left inside the vein. 

Q: WHY GET IV VITAMIN THERAPY?

A: IV hydration has been shown to be the most effective way to hydrate all body tissues by delivering fluids directly into your bloodstream, where they travel to parts that need them most. Electrolyte replacement can also be accomplished using the same process leaving you hydrated, renewed and revitalized.

Q: CAN I GET AN IV DRIP AND IM SHOT ON THE SAME DAY? 

A: Yes! Getting the IM shot is a great way to boost up the benefits of your IV infusion.

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